Information we collect
We collect only the information needed to deliver our services, improve the platform, and reply to messages you send us.
- → Contact details you provide, such as name, email address, and company.
- → Messages and attachments sent through forms, email, or support channels.
- → Technical diagnostics including IP address, browser metadata, and interactions required for security and performance monitoring.
How we use your information
- → Respond to inquiries, support requests, and feedback you submit.
- → Operate, maintain, and monitor Flex infrastructure for reliability and security.
- → Analyze usage patterns in aggregate to improve features and documentation.
- → Comply with legal obligations and enforce our agreements.
Sharing and disclosure
We do not sell your personal data. We share information only with trusted providers who help us operate Flex, each bound by confidentiality and data protection obligations.
- → Cloud infrastructure partners that process data on our behalf (e.g., Cloudflare).
- → Analytics and monitoring services focused on platform security and performance.
- → Authorities or legal counsel when required to protect rights, comply with law, or prevent abuse.
Data retention
We keep personal data only for as long as necessary to fulfill the purposes outlined in this policy, meet legal requirements, resolve disputes, or enforce agreements.
Your choices
You can request access to, correction of, or deletion of your personal data. Where applicable, you may object to processing or request an export of the data you provided.
International transfers
Flex operates in the Philippines with infrastructure distributed globally. When data crosses borders, we apply appropriate safeguards, including contractual protections aligned with regional regulations.
Contact us
For questions about this policy or to exercise your privacy rights, email us at [email protected] or use the contact form .